DELIVERY

 

Pawsitive thinking delivery

We aim to dispatch all orders as quickly as possible and within 2-3 working days. 


If you require something urgently, please contact us via email at smile@pawsitivethinking.co.uk prior to placing your order and we will do our best to assist you promptly. We may be able to offer further delivery options, such as Royal Mail special delivery.


Delivery options will be shown on your basket page and on checkout. We dispatch through either Royal Mail or by Courier, using the quickest and most economical service we can depending on size and weight. Couriers may vary depending on size and weight of parcel. 


Dispatch days are Monday- Friday. Delivery days are Monday-Saturday and are usually within 3 days from dispatch by courier, and within 5 days from dispatch if sent by Royal Mail. Weekend delivery is not guaranteed. Please note that delivery times following dispatch are not guaranteed, they may take longer than expected and are outside our control. Sometimes Royal Mail may offer a quicker delivery than a courier service, depending on day of ordering and size of parcel.


Cost


Orders under 2kg- Orders weighing under 2kg (including packaging) can be sent via Royal Mail 1st or 2nd Class Signed For. The cost for 1st Class Signed For is £6 and for 2nd Class Signed For is £4.50.

PLEASE NOTE-These services are for small parcels under 2kg only. Larger items (even if lightweight) or orders over 2kg cannot be sent via these services.


Orders 2kg and over/ large items- Orders weighing 2kg or over (including packaging) and larger items will be sent by Courier or Royal Mail Medium Parcel, 2nd Class. The cost for this service is £7.95. 


The possible delivery options available for your specific order will be shown at checkout. Please select the service required.


We offer FREE delivery for all orders costing £100 or more.


International Delivery 


Our website is set up for UK shipping only, unfortunately we can no longer accept orders from outside of the UK. 

 

Pawsitive Thinking free delivery
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