We aim to dispatch all orders as quickly as possible and within 2-3 working days.
If you require something urgently, please contact us via email at firstname.lastname@example.org prior to placing your order and we will do our best to assist you promptly.
Delivery options will be shown on your basket page and on checkout. We dispatch through either Royal Mail or by Courier, using the quickest service we can depending on size and weight. Dispatch days are Monday- Friday. Delivery days are Monday-Saturday and are usually within 48 hours from dispatch by courier, and within 72 hours from dispatch if sent by Royal Mail. Weekend delivery is not guaranteed. Delivery times following dispatch may take longer than expected and are outside our control.
Orders under 2kg- Orders weighing under 2kg will be sent via Royal Mail 2nd Class. The cost for this service is £3.
Orders 2kg and over- Orders weighing 2kg or over will be sent by Courier. The cost for this service is £6.50.
Some large items need to be sent by courier due to the size restrictions for Royal Mail.
If your order is under 2kg but you would like a quicker service than Royal Mail 2nd Class, please select Courier delivery. Your order will be sent either by the Royal Mail 1st Class signed for service or by Courier.
We offer FREE delivery for all orders costing £100 or more.
Our website is set up for UK shipping only, we cannot accept orders from outside of the UK through our website. We CAN offer international orders through email. If you are outside of the UK, please contact us at email@example.com with details of your required order and we will obtain a personalised shipping quote for you.