Pawsitive thinking delivery

We aim to dispatch all orders as quickly as possible and within 2-3 working days. 

If you require something urgently, please contact us via email at [email protected] prior to placing your order and we will do our best to assist you promptly. We may be able to offer further delivery options, such as Royal Mail special delivery.

Delivery options will be shown on your basket page and on checkout. We dispatch through either Royal Mail or by Courier, using the quickest service we can depending on size and weight. Dispatch days are Monday- Friday. Delivery days are Monday-Saturday and are usually within 3 days from dispatch by courier, and within 5 days from dispatch if sent by Royal Mail. Weekend delivery is not guaranteed. Please note that delivery times following dispatch are not guaranteed, they may take longer than expected and are outside our control.


Orders under 2kg- Orders weighing under 2kg will be sent via Royal Mail 2nd Class. The cost for this service is £3.25 for a small parcel. Larger items are £7.95 and will be sent by courier or Royal Mail, whichever is the most economical based on size and weight.

Orders 2kg and over- Orders weighing 2kg or over will be sent by Courier. The cost for this service is £7.95.

Some large items need to be sent by courier due to the size restrictions for Royal Mail.

If your order is under 2kg but you would like a quicker service than Royal Mail 2nd Class, please select Courier delivery. Your order will be sent either by Royal Mail 1st Class or by Courier.

We offer FREE delivery for all orders costing £100 or more.

International Delivery 

Our website is set up for UK shipping only, unfortunately we cannot accept orders from outside of the UK. 


Pawsitive Thinking free delivery